Economic Insider

How Haven Built an Accounting Team That Responds in Minutes, Not Days

By: Ethan Rogers

In most industries, response time is treated as a customer service metric. In accounting, it has historically been treated as an operational inconvenience. Businesses expect their books to close monthly, their filings to arrive seasonally, and their accountant to respond eventually. The model has worked for decades because compliance cycles allowed for delay.

That assumption can begin to shift once a company starts to scale.

Growing businesses operate in compressed timeframes. Fundraising discussions emerge quickly. Hiring decisions often hinge on real-time runway visibility. Multi-state compliance exposure can become urgent without warning. Financial clarity is not just needed quarterly; it can be crucial when decisions must be made. In these moments, speed is not merely a courtesy; it can be seen as a vital part of infrastructure.

Haven was built with this understanding in mind.

Founder and CEO Cyrus Shirazi has framed fast response times as a reflection of something deeper. In his view, how quickly a company responds to its customers often indicates how seriously it values them. That belief is operationalized inside Haven, where the team aims to maintain an average response time of approximately four minutes across client communication channels.

The Structural Flaw in Traditional Accounting Firms

Most accounting firms were not designed for high-velocity operating environments. Their economics prioritize periodic deliverables rather than ongoing interaction. Account managers handle numerous clients at the same time. Communication flows primarily through email threads. Escalations are routed through hierarchical layers.

This structure works when financial management is episodic. However, it can struggle when financial oversight needs to be continuous.

Shirazi has described certain founder moments as “spiky.” These are events that demand immediate coordination: a fundraising process that requires clean financials on short notice, a regulatory issue that must be resolved in a short time, or a sudden expansion that shifts compliance exposure overnight. In those situations, delayed communication can create inconvenience, but it could also introduce operational risk.

Haven assumes these moments are inevitable. Rather than optimizing for predictable cycles, the firm has designed its accounting team and internal systems to respond in real time.

Engineering Accountability Into Response Time

Haven’s responsiveness is not dependent solely on individual discipline. It is structurally reinforced.

Every client operates within a dedicated Slack channel instead of relying on fragmented email communication. Within that environment, Haven layered internal monitoring tools that track response times across the organization. If a message goes unanswered beyond an acceptable window, the system flags it visibly across the team.

The result is shared accountability. A delayed reply is not buried in a private inbox; it becomes transparent. This structure helps maintain consistency in responsiveness rather than making it dependent on personality.

The four-minute average response time is not achieved solely through volume. It reflects engineered workflow, centralized communication, and a culture that treats unanswered questions as signals to act promptly.

Responsiveness as Risk Reduction

Speed, in this context, is not cosmetic.

Businesses do not select financial partners because they enjoy interacting with accounting software. They select them because financial precision plays a role in ensuring payroll runs correctly, filings are submitted on time, and strategic decisions are made with confidence. As Shirazi has stated publicly, companies ultimately care about outcomes: accurate books, compliant filings, and clarity during critical moments.

A rapid response can reduce the likelihood that uncertainty compounds. It can help prevent minor classification questions from cascading into reporting inconsistencies. It can also help resolve compliance questions before they affect hiring decisions. It can provide clarity during investor diligence when timing is essential.

When engineered properly, responsiveness can reduce downstream risk.

Service Before Software

Many technology-driven accounting firms have tried to scale by abstracting away human interaction. The premise was straightforward: automate bookkeeping workflows, standardize compliance processes, and reduce service costs. While automation can improve efficiency, it can sometimes weaken the advisory layer.

Haven approached the sequencing differently.

Rather than leading with software, the company began with service. By directly managing bookkeeping, invoicing, credits, and reporting, the team identified which tasks could be automated without sacrificing the context. Automation was then selectively introduced to eliminate friction while preserving direct access to experienced financial professionals.

This hybrid structure supports responsiveness. Technology can reduce the manual burden, but professionals remain accessible. When complex questions arise, answers are not deferred to a dashboard. They are delivered through coordinated engagement.

Building Expectations Early

Haven emphasizes engaging businesses early in their lifecycle to help establish strong financial hygiene before complexity accumulates. Entering later, when records are disorganized or compliance gaps exist, can introduce avoidable friction.

Responsiveness plays a central role in that early engagement. When a founder experiences consistent replies within minutes rather than days, expectations shift. Communication becomes more fluid. Questions are surfaced earlier. Financial oversight transitions from episodic to embedded.

Trust builds incrementally through repeated interactions that reinforce reliability.

Over time, the accounting partner transitions from being an external vendor to an integral part of the operational infrastructure.

Raising the Standard Through Structure

The accounting industry has long been characterized by cyclical workflows and seasonal pressure. Haven’s approach suggests that responsiveness can be engineered, rather than merely tolerated.

By centralizing communication in Slack, monitoring response times internally, maintaining a four-minute average reply window, and hiring professionals comfortable operating at startup speed, the firm has restructured how accounting engagement functions.

It did not reinvent accounting principles; it redefined the tempo at which accounting operates.

For growing businesses, that shift can make a difference in whether financial clarity accelerates decision-making or lags behind it.

 

Disclaimer: The information provided is for general informational purposes only and should not be construed as professional financial advice. Readers are encouraged to consult with a certified financial advisor or accounting professional before making any financial decisions.

LAX Approves Rideshare Fee Hike: $12 Access Charge Could Push Uber, Lyft Fares Up

Los Angeles International Airport (LAX) has approved a significant fee increase for rideshare services, including Uber, Lyft, and taxis. Effective in March 2026, the new fee structure introduces a $6 base fee for all vehicles entering airport property, alongside a $6 additional charge for pickups or drop-offs at the Central Terminal Area (CTA).

The total access fee for rideshare vehicles could increase to $12 per trip, up from the current $4 fee. The fee hike aims to improve airport traffic management and promote the use of the SkyLink automated people mover system, which connects terminals and transportation hubs.

Impact on Rideshare Fares and Travel Costs

Uber, Lyft, and taxi operators are expected to pass the increased fees on to passengers, resulting in higher fares for both short and long trips. Travelers may notice the added charge more acutely on shorter rides, where the fee makes up a larger portion of the total fare. For longer trips, the increased fee will be more manageable but still noticeable.

With the change affecting all rideshare services, including taxis, passengers can expect to pay more for rides to and from the airport. Although taxis remain an option, the increase will likely prompt some passengers to explore alternatives.

Purpose Behind the Fee Increase

The fee hike is part of LAX’s broader strategy to address congestion and encourage more sustainable transportation options. Officials have outlined several objectives behind the increase. The primary goal is to ease congestion at the Central Terminal Area, which has long been a bottleneck for rideshare vehicles. The new fees are also designed to encourage the use of the SkyLink automated people mover, which will offer a free, efficient alternative for moving between terminals and parking areas.

Additionally, the fees are expected to help generate revenue to support ongoing infrastructure and operational costs at one of the busiest airports in the world. These measures are in line with LAX’s broader efforts to modernize its transportation system and meet the growing demand for air travel.

SkyLink People Mover: An Alternative to Rising Fees

The SkyLink automated people mover system, which is expected to open in late 2026, will provide travelers with a free option to navigate LAX. Connecting terminals to parking areas and transit hubs, SkyLink aims to reduce reliance on rideshare and taxi services.

Passengers will be able to use the system without incurring additional fees. This move aligns with LAX’s long-term goal of reducing traffic congestion and providing environmentally friendly transportation alternatives. However, the success of this system will depend on passenger adoption, which will be closely monitored after the system opens later this year.

Comparing LAX’s Fee Increase with Other Major Airports

LAX’s decision to raise rideshare fees is part of a growing trend among U.S. airports aiming to manage congestion and prioritize sustainable transport. Airports such as San Francisco International and New York’s LaGuardia have already introduced similar measures, though LAX’s $12 access fee stands out as one of the highest charges among major U.S. airports.

These fee increases reflect a shift toward prioritizing traffic flow and sustainability over convenience, signaling a larger shift in how airports across the country are handling rideshare services. LAX’s implementation of such a fee increase positions it as a leader in this policy shift.

Traveler Options at LAX Amid Higher Rideshare Fees

With rideshare costs expected to rise, passengers flying in and out of LAX will need to consider alternative transportation options:

  • SkyLink People Mover: A free, automated system connecting terminals, parking, and transit areas. This system provides a cost-free and efficient way to travel through the airport.
  • Shuttle Buses: Free shuttle buses will offer transportation to off-site parking lots and transit connections, helping to minimize additional costs.
  • Taxis: Although taxis remain an option, they will be subject to the same fee hikes as rideshare services, making them a less economical choice for many passengers.

As the cost of rideshare options increases, travelers will need to factor in the added expenses and explore alternatives to keep their transportation costs in check.

What Travelers Need to Know About LAX’s Rideshare Fee Hike

The newly approved LAX rideshare fee increase will have a substantial impact on the cost of traveling to and from the airport, particularly for those relying on rideshare services like Uber and Lyft. Effective March 2026, the $6 base fee, coupled with the $6 charge for pickups and drop-offs at the Central Terminal Area, will increase costs to $12 per trip, up from the previous $4.

Passengers looking for cost-effective alternatives can take advantage of the SkyLink automated people mover, which will provide free transportation once it opens later in the year. Travelers should plan ahead, considering how these fee hikes will affect their transportation budget and explore available options to minimize costs.

How Cardiff Is Helping America’s Small Businesses Redefine Capital Access

By: One World Publishing

As credit tightens and uncertainty lingers, fintech lenders like Cardiff are reshaping how operators fund growth and survival.

On a Tuesday afternoon, a hotel owner in Arizona sits reviewing occupancy projections for the coming quarter. Bookings are steady, but renovation costs have climbed, and vendor terms have tightened. Across the country, a New York retail shop owner is preparing for a seasonal inventory push, weighing whether to delay expansion plans or secure additional funding. In Denver, a restaurant operator is experiencing a slower midweek lunch crowd as a payroll deadline rapidly approaches.

These scenarios are not dramatic. They are common. And together they reflect a larger shift in how small businesses are navigating today’s credit environment.

While headline economic indicators send mixed signals, many entrepreneurs describe a quieter, more personal reality. They’re facing uneven cash flow, higher operating costs, and a lending market that feels more selective than it did just a few years ago. In that space between growth ambitions and day-to-day realities, online funding has moved from a fringe option to a mainstream tool.

One company frequently cited in that evolution is Cardiff, a San Diego-based financing firm focused on small- and mid-sized businesses. Rather than positioning itself as a disruptor, Cardiff describes its role to provide capital quickly and structuring it around revenue patterns as pragmatic.

A Shift in How Businesses Use Capital

For decades, business financing was straightforward. A business built a relationship with a bank, submitted financials, and waited for approval on a term loan or line of credit. That model still works for many firms, particularly those with long operating histories and strong balance sheets.

But a growing segment of businesses operates on cycles that do not neatly align with bank underwriting timelines. Seasonal swings, project-based revenue, and rapid shifts in consumer demand can create funding needs that emerge quickly and fade just as fast.

This is where products such as a merchant cash advance have found traction. Unlike long amortizing loans, these structures often tie repayment to daily or weekly revenue performance. For businesses with fluctuating sales, that flexibility can be appealing, though it may come with trade-offs in pricing and structure that require careful evaluation.

“Owners are thinking less about one-time borrowing and more about capital strategy,” says Dean Lyulkin, CEO of Cardiff. “They want options that match how money actually moves through their business. Many operators are layering tools, combining short-term products with equipment financing or revolving credit facilities, rather than relying on a single source of financing.”

Industry Specific Pressures

The need for tailored funding becomes especially visible in sectors with unique cost structures.

Hotels, for example, often face cyclical occupancy and high fixed costs. Renovations, staffing, and marketing require upfront outlays before revenue materializes. Under these conditions, a merchant cash advance for hotels can function as a bridge, smoothing gaps between peak and off-peak periods. 

Retailers face a comparable timing challenge. They must often make inventory purchases months before realizing revenue. A business loan for retail store expansion or inventory buildout can enable growth, but timing is critical. Act too early, and carrying costs rise. Make a move too late, and sales opportunities pass.

Similarly, restaurants operate on time-sensitive cash flows, often balancing thin margins with tight payroll cycles. A restaurant cash advance can provide immediate working capital to cover short-term gaps, whether during seasonal slow periods or unexpected dips in revenue. While the structure and cost of the advance are important, having quick access to liquidity can be the difference between maintaining smooth operations and facing disruptions.

Cardiff’s portfolio reflects this diversity. According to company leadership, underwriting often centers on recent bank activity, revenue trends, and operational history rather than credit score or collateral alone. The goal, executives say, is to align repayment with actual business performance.

Equipment as a Growth Lever

For many small businesses, investing in physical assets is a necessary move to drive efficiency and expansion. From commercial kitchen upgrades to diagnostic machines in auto repair shops, equipment purchases are the key to unlocking higher margins and improving service.

Rather than tying up cash reserves, operators can use business equipment financing to acquire assets and begin generating revenue from them. This approach can spread payments over the equipment’s useful life, preserve liquidity, and reduce the need for larger lump-sum borrowing.

Financial advisors often recommend that owners evaluate the return on investment before financing equipment. If a new system increases throughput or reduces labor hours, the incremental revenue can offset financing costs. In volatile markets, preserving cash while upgrading infrastructure can offer a competitive edge.

Cardiff reports steady demand in this category, particularly among service businesses seeking to modernize aging equipment. When approving financing, the company emphasizes cash flow stability before structuring terms, aiming to avoid overextension.

Balancing Speed and Prudence

While it is true that cash advances can carry higher effective costs than traditional bank loans, speed, accessibility, and flexibility provide value that cannot be measured by rate alone.

Economic observers note that business owners should assess capital cost in context. Delaying a profitable expansion because financing is unavailable can have its own price. Missing supplier discounts or canceling marketing initiatives due to short-term cash gaps may erode long-term profitability.

Still, discipline remains essential. Industry experts advise small business owners to:

  • Choose repayment structures that align with conservative revenue assumptions
  • Compare the total cost of capital across options
  • Align funding type with specific use case

These principles apply whether a company works with a bank or an online small business lender.

Cardiff executives say internal underwriting standards have tightened in recent years, reflecting broader economic caution. Rather than chasing volume, the firm describes its approach as measured growth tied to portfolio performance.

A Broader Economic Undercurrent

The rise in fast, flexible funding also speaks to structural shifts in the economy. Small businesses account for the vast majority of U.S. companies, yet many lack the scale to negotiate favorable credit terms from large financial institutions.1

As digital underwriting tools expand and financial data become more accessible, private lenders can evaluate risk more quickly, which both expands access to funds and introduces potential new complexity.

For business owners, the landscape can feel crowded. Choosing between a revolving line, a short-term advance, or equipment financing requires both financial literacy and strategic clarity.

William Stern, Founder of Cardiff, argues that education is as important as capital. “When owners understand how different products work, they make better decisions,” he says. “The goal is sustainable growth, not just immediate funding.”

The Quiet Recalibration of Main Street

The narrative around small business financing often swings between optimism and alarm. In practice, most entrepreneurs operate somewhere in between. They adjust hours, renegotiate vendor contracts, experiment with pricing, and seek capital that fits their reality.

Small business lenders like Cardiff occupy a space shaped by that pragmatism. They are neither replacing banks nor operating on the margins. Instead, they are part of a recalibrated credit ecosystem in which flexibility, speed, and data-driven underwriting play larger roles.

As market conditions evolve, it is likely that small businesses will continue to seek flexible financing options that can keep pace with their needs. More operators are turning to funding solutions that align with how their businesses generate revenue and manage expenses. Capital is most effective when it matches the rhythm of the enterprise it supports. For many operators, finding that alignment has become central to staying competitive in an economy that rarely stands still.

Sources:

​​https://usafacts.org/articles/what-role-do-small-businesses-play-in-the-economy/

 

Disclaimer: The information provided in this article is for informational purposes only and does not constitute financial, investment, or business advice. While the article discusses various financing options, results may vary depending on the individual circumstances of each business. Readers are encouraged to conduct their own research and consult with a financial advisor or business expert before making any financial decisions.